Quality and Standards

Why this is central to The Housing Forum’s Vision

The Housing Forum which was set up to drive whole industry improvement. Quality is integral to this.

We have a long track-record with calls from improved quality.

Our report “Rationalising regulations for growth and innovation” (2012) demonstrated that the regulation of housebuilding standards was over complex and overlapping.

This led to our 2015 report “The Case for Home Performance Labelling” which demonstrated that a useable product to measure standards like energy performance could be feasible in the broader market.

In 2018 we published ‘Stopping Building Failures’ an industry leading report into how a collaborative approach can improve quality and workmanship.

Insights & Reports

Heat Networks: Future Technologies and Meeting Net Zero – Opportunities and Challenges
The way buildings are heated has to change to meet the net zero target. This is an Insight Report from the 8 July 2020 webinar with switch2.

Quality Counts: from start to end
Quality continues to be a major challenge. Levels of performance must be raised for customers, safety and legacy. This Housing Forum report identifies actions to lift quality throughout the supply chain
CEO Forum
A Kitemark for Quality?
The professional indemnity (PI) market is facing an unprecedented period. Could a “Kitemark”, embedding quality in design, procurement and construction, mitigate risk and offer greater certainty to insurers?
CEO Forum
Building Business Resilience
Featuring strategies and methods of building business resilience through the smart application of business technology to serve many more customers facing complex challenges.
CEO Forum
How to increase design quality and build more homes?
The Building Better, Building Beautiful Commission aims to ensure new housing developments meet needs and expectations, making them more likely to be welcomed, rather than resisted, by communities.
Stopping Building Failures
This Housing Forum report explores risks current methods of developing and refurbishing residential property pose to successful outcomes – and how a collaborative approach can improve quality and workmanship.


The Housing Forum Manifesto calls for quality throughout the supply chain to:


  • Tackle the legacy of build quality
  • Underpin a commitment to housing supply with strong and effective planning services
  • Reform public sector procurement

What the Housing Forum says about Quality and Standards

“Quality Counts” – our dedicated full day conference in November 2019 and conference report examined the key aspects of quality – in design, in procurement, in build quality and in customer experience.

Procurement reform is a key theme for 2020 amid concerns that quality is threatened by cost driven procurement.

“Stopping Building Failures” is a well-regarded report covering how a collaborative approach can improve quality and workmanship. Its three sections cover procuring for quality, harnessing innovation to prevent defects and building defect free homes.

Innovation through technology is covered in sections on Design for Manufacture and Assembly and Building Information Modelling.

Our “Kitemark for Quality” initiative is taking an on-going examination into whether a Kitemark embedding quality in housing construction could offer greater certainty to insurers by mitigating risk in a time of rising PI premiums.

Quality through the National Design Guide and Building Safety were key topics at our February 2020 Development Partnership Forum.

Building a Safer Future is integral to the Quality Partnership Forums jointly run with NHBC.

Our Innovation Forums offer opportunities to hear about the latest product developments in energy and MMC products.

Consultation responses recently have included Building a Safer Future and The Future Homes Standard.


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