Skills Summit No. 10 - Asset Management Series, London

The Housing Forum Skills Summit - Asset Management Series

This event is open to “Members only” of The Housing Forum

“QUALITY MAINTENANCE?  IT’S THE SPECIFICATION, STUPID!”

6^th September 2012, 12:00 - 15:00

Venue                                The Housing Forum 5^th Floor, 80 Leadenhall Street, London EC3A 3DH

Purpose                           By specifying professional quality components and materials landlords can reduce maintenance costs, delight customers, improve void turnarounds and reduce their carbon footprint. Find out how one registered provider has transformed its stock, customer experience, and a new supplier has applied lessons from the hotel sector to affordable housing.

programme

12:00                                  Coffee and Welcome Introduction
Shelagh Grant Chief Executive, The Housing Forum

                                          Summit Session 1

12:15 - 13.15                     Regeneration for a Generation
Steve Coffey, Chief Executive, Liverpool Mutual Homes

Ø     Liverpool Mutual Homes’ approach

Ø     What our residents value

Ø     What can work for you

13:15 - 13.45                     Sandwich Lunch & Networking

                                          Summit Session 2

13:45 - 14.45                     Specification  – who’s in control?
Steve Coleman, Director, Takeparts

14.45                                 Discussion of future topics and strategy

15.00                                Depart

Member Benefits

Why Attend?                    Each year The Housing Forum runs a series of Skills Summits to provide expert tuition from leading housing providers and commercial organisations

PLEASE BOOK EARLY: BY 17^TH AUGUST 2012

Contacts:                         Shelagh Grant: 0207 648 4068, 07989 575 160, shelagh.grant@housingforum.org.uk

                                          Laura Henderson: 0207 648 4066,  laura.henderson@housingforum.org.uk